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Privacy Policy

Last updated: July 2026

Privacy Policy

At Impakta, trust is part of every journey.

We collect only the information we genuinely need to answer your enquiry, prepare your experience and communicate with you. We respect your privacy in the same way we respect the territories and communities we visit: with care, transparency and responsibility.

This Privacy Policy explains how we collect, use and protect your personal information when you visit
www.impakta.pt, contact us or express interest in one of our experiences.

Who we are

Impakta is a boutique travel studio creating carefully curated journeys and experiences for women.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), Impakta is the controller of the personal information collected through this website.

If you have any questions regarding this policy or your personal information, you may contact us at:

Email: lina@impakta.pt
Website: www.impakta.pt

What information we collect

We only collect information that is relevant to responding to your enquiry and, if applicable, preparing your experience and service around the journey.

This may include:

  • Your name

  • Your email address

  • Your telephone number

  • Any information you choose to share

  • Through our contact form or email correspondence


Like most websites, we also collect limited technical information such as your IP address, browser type and cookie preferences to help improve the performance and security of our website.

We do not intentionally collect personal information from children under the age of 18.

How we use your information

Your information is used only for purposes directly related to your interaction with Impakta.

This includes:

  • Responding to your enquiry.

  • Communicating with you about our experiences.

  • Preparing a personalized proposal if you request one.

  • Managing future reservations and travel planning.

  • Complying with legal obligations

  • Improving our website and visitor experience.


We will only send you occasional news or updates if you have explicitly chosen to receive them.

We do not sell, rent or trade your personal information.

Legal basis for processing

Depending on the nature of your interaction with us, we process your information on one or more of the following legal grounds:

  • Your consent.

  • Your request for information before entering into an agreement.

  • Compliance with legal obligations.

  • Our legitimate interest in operating and improving our services responsibly.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to protect our legitimate interests.

If you ask us to delete your information and there is no legal reason to retain it, we will do so.

Who we share your information with

We treat your information with care.

Only the Director or direct employee will have access to the information for communication and service required for the journey.

We may share limited information only with trusted service providers that help us operate our business, such as:

  • Website hosting providers

  • Email service providers

  • Technology platforms

  • Professional advisers when legally required

These providers are required to protect your information and may only process it on our behalf.

We never sell your personal information to third parties.

Your rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Restrict certain processing.

  • Object to processing where applicable.

  • Request a copy of your information in a portable format.

  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, simply contact us at lina@impakta.pt.

We will respond within the timeframes established by applicable law.

Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

While no online system can guarantee absolute security, we continuously seek to maintain appropriate safeguards for the information entrusted to us.

Links to other websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices, and we encourage you to review their own privacy policies before providing personal information.

Changes to this Privacy Policy

As Impakta grows, this policy may be updated from time to time to reflect changes in our services or legal obligations.

The latest version will always be available on this page together with the date of the most recent revision.

Contact

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact us at:

lina@impakta.pt
Mountain landscape of the Sierra Nevada de Santa Marta, Colombia
An invitation to pure joy,
comfortable yet filled with awe.
lina@impakta.pt
+351 963 566 258
@impakta.territorios
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© Impakta Territorios 2026
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